Are all your products handmade?

Yes, every product at Aaditi’s House of Banaras is handcrafted by skilled artisans using traditional Banarasi weaving and stitching techniques. Each piece is unique and made with love.

What materials do you use?

We use premium-quality Banarasi silk, Khadi cotton, and rich traditional fabrics sourced from Banaras. Our products reflect authenticity and high craftsmanship.

Do the colors in the photos exactly match the product I’ll receive?

We strive for accurate color representation, but due to lighting and screen differences, slight variations may occur. These are not considered defects but part of the handcrafted charm.

Do you offer customization or bulk orders?

Yes, we do accept custom and bulk orders for gifting, events, or personal use. Please write to us at [your email] or WhatsApp us for details and timelines.

What is your return/exchange policy?

We only accept returns for damaged or defective items, reported within 48 hours of delivery. Size exchanges are available only for Khadi Kurtas. Please see our Return Policy page for full details.

How long does shipping take?

We usually ship within 3–5 business days. Delivery time depends on your location and can take 5–10 business days across India. For urgent delivery, please contact us.

Do you ship internationally?

Yes, we offer international shipping. Charges and timelines vary based on destination. Please contact us before placing your order for an estimate.

Is Cash on Delivery (COD) available?

Currently, we offer prepaid orders only. COD may be introduced soon.

How can I track my order?

Once your order is shipped, you will receive a tracking link on your email/phone. If you face any issues, feel free to contact our support team.

How do I care for Banarasi silk products?

We recommend hand wash using cold water only and do not scrub and wring. Also we recommend dry cleaning only for heavy silk products.